CODE OF ETHICS

CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

Quote reviewiconPrompt and Courteous
Car & Truck Care, near Kansas City, MO

Chris was very professional and helpful! He took his time to explain details of my service - he went further to educate us a lil more about out our car and it's mechanics . Thank you guys ! It's rare nowadays that we get not only professional help but also great customer service and genuinely friendly ! We definitely will be servicing our car with you from now on ...

Quote reviewiconFriendly and Professional
Car & Truck Care, near Kansas City, MO

You can tell this is a family owned business in how they take care of their customers. Friendly, professional, affordable. You can't go wrong with this place to get what you need done on your vehicle every time!

Quote reviewiconProfessional Service
Car & Truck Care, near Kansas City, MO

Always appreciate working with professionals. Appointment took as long as they'd estimated no nonsense or pressure just a quick and straight forward service provided at a fair cost. My turbocharged Mazdaspeed is performing like new following their induction cleaning service which I plan to add on as part of my regular maintenance.

Partners

AAA (American Automobile Association)
Jasper
AAA Approved Auto Repair
Napa
Car Care Aware
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